Privacy and Cookie Policy

At The Sound Therapy Clinic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Cookie Policy explains how we collect, use, and protect your personal information when you visit our website, https://thesoundtherapyclinic.ie/ (the “Website”), and when you make payments through our third-party payment processor, Stripe. By using our Website and making payments through Stripe, you consent to the terms of this Privacy and Cookie Policy.

• Information We Collect

When you visit our Website, we may collect certain information about you, including:

• Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you voluntarily provide this information to us through our contact forms or other means.
• Payment Information: When you make payments through our Website using Stripe, we do not collect or store your payment card information. Stripe, our third-party payment processor, collects and processes your payment information on our behalf. You can review Stripe’s privacy policy at https://stripe.com/ie/privacy for more information about how they collect, use, and protect your payment information.
• Log Data: Our servers may automatically log information about your visit to our Website, including your IP address, browser type, operating system, referring/exit pages, and other technical information.
• Cookies: Our Website uses cookies, which are small files that are stored on your device to enhance your experience, analyze usage, and improve our services. You can manage your cookie settings through your browser settings, but please note that disabling cookies may affect the functionality of our Website.

• How We Use Your Information

We use the information we collect for the following purposes:

• To communicate with you: We may use your personal information to respond to your inquiries, provide you with information about our services, and send you updates and promotions.
• To process payments: When you make payments through our Website using Stripe, we use your information to process your payments and provide you with the products or services you have requested.
• To improve our services: We may use your information to analyze usage patterns, gather feedback, and improve our Website and services.
• To comply with legal requirements: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to protect our rights and interests.

• How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with the following parties:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Website, such as hosting, analytics, and communication tools. These service providers are contractually obligated to protect your information and use it only for the purposes of providing services to us.
• Payment Processor: We may share your payment information with Stripe, our third-party payment processor, for the purpose of processing your payments. Stripe is PCI-DSS compliant and has its own privacy policy that governs the collection, use, and protection of your payment information.
• Legal Requirements: We may disclose your information in response to a valid court order, subpoena, or other legal process, or to comply with applicable laws or regulations.

• Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

• Your Rights

You have certain rights with respect to your personal information, including the right to access, update, correct, and delete your information. You also have the right to withdraw your consent to the collection and use of your information, and to lodge a complaint with a supervisory authority if you believe your rights have been violated.

• Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

• Changes to this Privacy and Cookie Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our Website and indicate the date of the last update. Your continued use of our Website after such changes constitutes your acceptance of the updated policy.

• Contact Us

If you have any questions or concerns about this Policy or our privacy practices, please contact us at: thesoundtherapyclinic@gmail.com